Hello Team,

I setup exchange 2013..it workinng properly.after i update windows server 2012 exchange OWA getting error

"

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Sorry, we can't get that information right now. Please try again later. If the problem continues, contact your helpdesk."in onlye OWA page i access ECP ( Exchange Control Panel)work Proper .but When I open OWA give error as above ..

Please Help me,

Thanks,

Jemin Prajapati

• Edited by Single user log in all Compter in Terminal Server 21 hours 43 minutes ago

Hi ,

Thank you for your question.

Did you try to use the different account to check if the issue persist?

Did you try to use the different client to check if the issue persist?

We could login on OWA on Exchange server on Exchange server with the following URL to check if we could logon:

Https://localhost/owa

Then check OWA default setting by the following link:

https://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx

We could run the following command to restart IIS to check if the issue persist:

IISReset /NoForce

We could check if there are any errors in application log and send them for our troubleshooting.

If not, we could refer to the following command to rebuild the OWA virtual directory:

Remove-OwaVirtualDirectory ServerName\owa (Default Web Site)

Remove-OwaVirtualDirectory ServerName\owa (exchange back end)

New-OwaVirtualDirectory  -InternalUrl https://ServerName/owa -ExternalUrl https://mail. domain.com/owa

New-OwaVirtualDirectory  -InternalUrl https://ServerName/owa -ExternalUrl https://mail. domain.com/owa -WebSiteName Exchange Back End

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim